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Job Description: The Sales Engineer is a pre and post-sales technical representative for software applications and solutions. This role is the primary technical resource for our sales force. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. He/she must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Sales Engineers must be able to establish and maintain strong relationships throughout the sales cycle.Duties and Responsibilities: - Present and articulate technical concepts through demos and successful installation of products - Identify and analyze client’s business and technical requirements and translate them into product solutions - Host webinars on product installation and functionality - Work closely with sales team and product management team to strategize on business and technical issues - Interface onsite and remotely to facilitate sales production and association - Provide client feedback to product development and product management teams to guide future product and service offerings - Provide market intelligence on competitive products and services - Represent our products to customers and at tradeshows, seminars, industry events, etc. - Participate in Social Media: blogging, Twitter, LinkedIn, Google+, Facebook Skills and Specifications: - Experience maintaining and configuring Citrix environments - Experience presenting to a variety of audiences from IT professionals to C-level executives - Citrix certification - Microsoft certification - VMware certification - In-depth knowledge with data base concepts, architecture, and deployments - Strong troubleshooting skills - Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches - Advanced written and oral communications skills - Resourceful team player with excellent interpersonal skills - Proven track record in software sales and knowledge of technology Requirements: - Bachelor’s degree (BS) in Information Systems, Information Technology, or related field preferred - Five or more years of pre and post-sales technical experience - Experience with solution selling or relevant experience in vendor sales - System Administration/Support experience in Windows and Mac environments - Approximately 25% travel required
An Equal Opportunity Employer M/F/D/V |
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