|
|||||
<
/td>
|
Job Description: Title: Intakes SpecialistLocation: Washington, DC Status: Green Card Clearance: None Job Responsibilities In a support capacity to the Office of Refugee Resettlement (ORR) Division of Children's Services (DCS): -Answers hot-line calls from Border Patrol, Department of Homeland Security, shelter facilities, advocates and others seeking immediate shelter or longer term placement decisions, or information for newly apprehended unaccompanied children; -Makes initial placement and determine type of placement (shelter, secure or staff secure); -Documents and refers to appropriate person(s); -Maintains files and other related records of cases and prepares shift report on any significant issues and number of calls, placements by facility, gender, etc.; -Transitions to and briefs next shift staffer on outstanding cases; -E-mails intake forms from shift and facilities where children are placed; -Responsible for input and verification of data; -Reviews source documents for accuracy of input data; -May be responsible for integrity of certain database information; -Investigates questionable data and takes corrective action when necessary; -Performs other administrative duties as needed Education/Equivalent Training Required: -MS/MBA and no experience, or -BA/BA with 2 years experience, or -AA/AS with 4 years experience, or -HS/GED with 6 years experience Experience Required: -Excellent verbal communication skills -Strong organizational skills and expert user of MS Excel -Excels in a fast pace, high volume environment Unique/Additional Requirements: -Position includes rotating shift work 24/7.
An Equal Opportunity Employer M/F/D/V |
||||||||||||||
|
||||||||||||||
|
