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Job Description:

Title: Intakes Specialist
Location: Washington, DC
Status: Green Card
Clearance: None

Job Responsibilities

In a support capacity to the Office of Refugee Resettlement (ORR) Division of Children's Services (DCS):

-Answers hot-line calls from Border Patrol, Department of Homeland Security, shelter facilities, advocates and others seeking immediate shelter or longer term placement decisions, or information for newly apprehended unaccompanied children;
-Makes initial placement and determine type of placement (shelter, secure or staff secure);
-Documents and refers to appropriate person(s);
-Maintains files and other related records of cases and prepares shift report on any significant issues and number of calls, placements by facility, gender, etc.;
-Transitions to and briefs next shift staffer on outstanding cases;
-E-mails intake forms from shift and facilities where children are placed;
-Responsible for input and verification of data;
-Reviews source documents for accuracy of input data;
-May be responsible for integrity of certain database information;
-Investigates questionable data and takes corrective action when necessary;
-Performs other administrative duties as needed

Education/Equivalent Training Required:
-MS/MBA and no experience, or
-BA/BA with 2 years experience, or
-AA/AS with 4 years experience, or
-HS/GED with 6 years experience

Experience Required:
-Excellent verbal communication skills
-Strong organizational skills and expert user of MS Excel
-Excels in a fast pace, high volume environment

Unique/Additional Requirements:
-Position includes rotating shift work 24/7.

Job ID 8332
Job Title Intakes Specialist
Job Location Washington, DC
Contract Pay Rate 21.63 -
Annual Pay Rate -
# Required 1
Apply To AJD@atr.com

An Equal Opportunity Employer M/F/D/V


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