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Job Description: Position Title: Sr. Manager Desktop Support ServicesLocation: Towson, MD Status: US Citizen or Green Card Clearance: None The Senior Manager for Desktop Support will: -Provide technical, administrative, and operational management of assigned projects, -Supervise assigned staff. -Develop technical project plans, proposals, reports, and task order and administrative reporting. -Review future project requirements and develops strategies for future work. -May also perform high level technical services on assigned tasks. -Conduct planning and provides recommendations to client on task workload. -Attend customer meetings and serves as primary client liaison. -Interact with vendors, other agencies, and other client staff on behalf of the client. -Coordinate development of deliverables and products. -Ensure quality assurance of project deliverables. -Maintain current knowledge of relevant technology. -Participate in special projects as required. Education: -Bachelors Degree in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience. -Professional certification (PMP) preferred. -ITIL certification is also highly preferred. Qualifications: To be considered for this role, candidates must have 10-12 years of related experience with proven success managing desktop support teams. The ideal candidate will have a background as a desktop engineer. All candidates must have proven project management skills and the demonstrated ability to develop short and long term plans and the ability to execute to those plans.
An Equal Opportunity Employer M/F/D/V |
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