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Job Description:

Position Title: Sr. User Support Specialis
Location: Northern, VA
Status: US Citizen
Clearance: Secret

Position Description:
Provide front-line support to users by troubleshooting and resolving problems, answering technical questions, and enabling operational continuity. Monitor trouble ticket queues, respond to user requests for support, and document solutions. Work closely with other support teams with the goal of providing a high level of customer satisfaction

Education:
Bachelorís degree in information technology or related field

Additional Skills:
a. 4-6 years of experience in an information technology field
b. Experience troubleshooting Microsoft Windows-based workstation
c. TCP/IP LAN troubleshooting



Job ID 8555
Job Title Sr. User Support Specialis
Job Location Northern, VA
Contract Pay Rate 49600.00 -
Annual Pay Rate -
# Required 2
Apply To KDG@atr.com

An Equal Opportunity Employer M/F/D/V

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