|
|||||
<
/td>
|
Job Description: Position Title: Jr. User Support SpecialistLocation:Northern, VA Status: US Citizen Clearance: Secret Position Description: Provide front-line support to users by troubleshooting and resolving problems, answering technical questions, and enabling operational continuity. Monitor trouble ticket queues, respond to user requests for support, and document solutions. Work closely with other support teams with the goal of providing a high level of customer satisfaction Education: Bachelor’s degree in information technology or related field or equivalent expereince Additional Skills: a. 1-3 years of experience in an information technology field b. Experience troubleshooting Microsoft Windows-based workstation c. TCP/IP LAN troubleshooting
An Equal Opportunity Employer M/F/D/V |
||||||||||||||
|
||||||||||||||
|
