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Job Description:

Position Title: Jr. User Support Specialist
Location:Northern, VA
Status: US Citizen
Clearance: Secret

Position Description:
Provide front-line support to users by troubleshooting and resolving problems, answering technical questions, and enabling operational continuity. Monitor trouble ticket queues, respond to user requests for support, and document solutions. Work closely with other support teams with the goal of providing a high level of customer satisfaction

Bachelorís degree in information technology or related field or equivalent expereince

Additional Skills:
a. 1-3 years of experience in an information technology field
b. Experience troubleshooting Microsoft Windows-based workstation
c. TCP/IP LAN troubleshooting

Job ID 8556
Job Title Jr. User Support Specialist
Job Location Northern, VA
Contract Pay Rate 45000.00 -
Annual Pay Rate -
# Required 2
Apply To SEP@atr.com

An Equal Opportunity Employer M/F/D/V


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